Discussion:
Cannot access spam emails supposedly sent to Junk email
(too old to reply)
Seabass
2008-09-05 14:29:07 UTC
Permalink
I am getting the following Spam report as an email daily...

Subject: Daily report mailbox ***@xxxxxxx.xx folder Spam

Your folder Spam contains 6 new messages.

Messages in this folder will be deleted after 28 days.

I can then see Summery: the From, Subject, and size, but when I go to my
Junk E-mail folder, it is empty.

What do I need to reconfigure?
Nikki Peterson
2008-09-05 14:59:59 UTC
Permalink
This sounds like a Corporate Spam message. By this I mean,
we use a product called IronPort at my place of work. IronPort
runs at the front line (before it reaches my mailbox). If it suspects
that a message is SPAM it will hold it for me in it's own queue.

I receive reports 2 times a day from the IronPort system giving
me a quick overview of what it stopped. Then if I think the
quarantine was a mistake, I can CLICK A LINK that is
provided in the report. The link will take me to the SPAM
queue where I can release the message to my mailbox.

Is this a Corporate email account?

Nikki

"Seabass" <***@discussions.microsoft.com> wrote in message news:12C17DC3-354D-411C-8E73-***@microsoft.com...
I am getting the following Spam report as an email daily...

Subject: Daily report mailbox ***@xxxxxxx.xx folder Spam

Your folder Spam contains 6 new messages.

Messages in this folder will be deleted after 28 days.

I can then see Summery: the From, Subject, and size, but when I go to my
Junk E-mail folder, it is empty.

What do I need to reconfigure?
Seabass
2008-09-05 16:03:02 UTC
Permalink
It is from one of the internet fax companies I am setting up for fax
capabilities over the internet. Obviously the word fax is a red filter flag.
My ISP is 1and1.com. Should I contact them, but this seems like an Outlook
07 configuration problems to me ?? Obviously, I know what a couple of these
pertain to, but I have gotten them in the past couple of days I would at
least like to have access to in my Junk folder. Here's what I got this
morning in the text of the message in my inbox:

Subject: Daily report mailbox (***@xxxx).net folder Spam

Your folder Spam contains 6 new messages.

Messages in this folder will be deleted after 28 days.

Summary:

From: "RapidFAX" <***@rapidfax.com>
Subject: Fax Confirmation - FAIL
Size: 1451

From: "RapidFAX" <***@rapidfax.com>
Subject: Fax Confirmation - OK
Size: 1465

From: "RapidFAX Notifications" <***@rapidfax.com>
Subject: Inbound Fax from: 6206690488 at: 09/04/2008 09:28:03
Size: 110760

From: "RapidFAX" <***@rapidfax.com>
Subject: Fax Confirmation - FAIL
Size: 1452

From: "RapidFAX" <***@rapidfax.com>
Subject: Fax Confirmation - OK
Size: 1384

From: RingCentral<***@ringcentral.com>
Subject: Try RingCentral FREE for 30 days - No credit card required!
Size: 11095
Post by Nikki Peterson
This sounds like a Corporate Spam message. By this I mean,
we use a product called IronPort at my place of work. IronPort
runs at the front line (before it reaches my mailbox). If it suspects
that a message is SPAM it will hold it for me in it's own queue.
I receive reports 2 times a day from the IronPort system giving
me a quick overview of what it stopped. Then if I think the
quarantine was a mistake, I can CLICK A LINK that is
provided in the report. The link will take me to the SPAM
queue where I can release the message to my mailbox.
Is this a Corporate email account?
Nikki
I am getting the following Spam report as an email daily...
Your folder Spam contains 6 new messages.
Messages in this folder will be deleted after 28 days.
I can then see Summery: the From, Subject, and size, but when I go to my
Junk E-mail folder, it is empty.
What do I need to reconfigure?
DL
2008-09-05 16:37:14 UTC
Permalink
Its likely something to do with your intergrated anti virus
Outllook itself doesnt generate a spam report.
Post by Seabass
It is from one of the internet fax companies I am setting up for fax
capabilities over the internet. Obviously the word fax is a red filter flag.
My ISP is 1and1.com. Should I contact them, but this seems like an Outlook
07 configuration problems to me ?? Obviously, I know what a couple of these
pertain to, but I have gotten them in the past couple of days I would at
least like to have access to in my Junk folder. Here's what I got this
Your folder Spam contains 6 new messages.
Messages in this folder will be deleted after 28 days.
Subject: Fax Confirmation - FAIL
Size: 1451
Subject: Fax Confirmation - OK
Size: 1465
Subject: Inbound Fax from: 6206690488 at: 09/04/2008 09:28:03
Size: 110760
Subject: Fax Confirmation - FAIL
Size: 1452
Subject: Fax Confirmation - OK
Size: 1384
Subject: Try RingCentral FREE for 30 days - No credit card required!
Size: 11095
Post by Nikki Peterson
This sounds like a Corporate Spam message. By this I mean,
we use a product called IronPort at my place of work. IronPort
runs at the front line (before it reaches my mailbox). If it suspects
that a message is SPAM it will hold it for me in it's own queue.
I receive reports 2 times a day from the IronPort system giving
me a quick overview of what it stopped. Then if I think the
quarantine was a mistake, I can CLICK A LINK that is
provided in the report. The link will take me to the SPAM
queue where I can release the message to my mailbox.
Is this a Corporate email account?
Nikki
I am getting the following Spam report as an email daily...
Your folder Spam contains 6 new messages.
Messages in this folder will be deleted after 28 days.
I can then see Summery: the From, Subject, and size, but when I go to my
Junk E-mail folder, it is empty.
What do I need to reconfigure?
Nikki Peterson
2008-09-05 16:53:02 UTC
Permalink
If this is new and just started, I would NOT click any links at all in
the message. I would be a bit afraid of it. I would not open it.

I would contact 1and1.com immediately and ask them if this is a
new service they are providing to you.

Nikki

"DL" <***@invalid> wrote in message news:***@TK2MSFTNGP02.phx.gbl...
Its likely something to do with your intergrated anti virus
Outllook itself doesnt generate a spam report.
Post by Seabass
It is from one of the internet fax companies I am setting up for fax
capabilities over the internet. Obviously the word fax is a red filter flag.
My ISP is 1and1.com. Should I contact them, but this seems like an Outlook
07 configuration problems to me ?? Obviously, I know what a couple of these
pertain to, but I have gotten them in the past couple of days I would at
least like to have access to in my Junk folder. Here's what I got this
Your folder Spam contains 6 new messages.
Messages in this folder will be deleted after 28 days.
Subject: Fax Confirmation - FAIL
Size: 1451
Subject: Fax Confirmation - OK
Size: 1465
Subject: Inbound Fax from: 6206690488 at: 09/04/2008 09:28:03
Size: 110760
Subject: Fax Confirmation - FAIL
Size: 1452
Subject: Fax Confirmation - OK
Size: 1384
Subject: Try RingCentral FREE for 30 days - No credit card required!
Size: 11095
Post by Nikki Peterson
This sounds like a Corporate Spam message. By this I mean,
we use a product called IronPort at my place of work. IronPort
runs at the front line (before it reaches my mailbox). If it suspects
that a message is SPAM it will hold it for me in it's own queue.
I receive reports 2 times a day from the IronPort system giving
me a quick overview of what it stopped. Then if I think the
quarantine was a mistake, I can CLICK A LINK that is
provided in the report. The link will take me to the SPAM
queue where I can release the message to my mailbox.
Is this a Corporate email account?
Nikki
I am getting the following Spam report as an email daily...
Your folder Spam contains 6 new messages.
Messages in this folder will be deleted after 28 days.
I can then see Summery: the From, Subject, and size, but when I go to my
Junk E-mail folder, it is empty.
What do I need to reconfigure?
Brian Tillman [MVP - Outlook]
2008-09-05 18:39:54 UTC
Permalink
Post by Seabass
It is from one of the internet fax companies I am setting up for fax
capabilities over the internet. Obviously the word fax is a red filter flag.
My ISP is 1and1.com. Should I contact them, but this seems like an Outlook
07 configuration problems to me ?? Obviously, I know what a couple of these
pertain to, but I have gotten them in the past couple of days I would at
least like to have access to in my Junk folder. Here's what I got this
I'll disagree with DL and state I think it's a message from 1and1. If you
log into your 1and1 account via their webmail interface is there a SPAM
folder they provide?
--
Brian Tillman [MVP-Outlook]
erwin nykamp
2011-08-05 10:55:48 UTC
Permalink
Please help
Post by Seabass
I am getting the following Spam report as an email daily...
Your folder Spam contains 6 new messages.
Messages in this folder will be deleted after 28 days.
I can then see Summery: the From, Subject, and size, but when I go to my
Junk E-mail folder, it is empty.
What do I need to reconfigure?
Post by Nikki Peterson
This sounds like a Corporate Spam message. By this I mean,
we use a product called IronPort at my place of work. IronPort
runs at the front line (before it reaches my mailbox). If it suspects
that a message is SPAM it will hold it for me in it's own queue.
I receive reports 2 times a day from the IronPort system giving
me a quick overview of what it stopped. Then if I think the
quarantine was a mistake, I can CLICK A LINK that is
provided in the report. The link will take me to the SPAM
queue where I can release the message to my mailbox.
Is this a Corporate email account?
Nikki
I am getting the following Spam report as an email daily...
Your folder Spam contains 6 new messages.
Messages in this folder will be deleted after 28 days.
I can then see Summery: the From, Subject, and size, but when I go to my
Junk E-mail folder, it is empty.
What do I need to reconfigure?
Post by Seabass
It is from one of the internet fax companies I am setting up for fax
capabilities over the internet. Obviously the word fax is a red filter flag.
My ISP is 1and1.com. Should I contact them, but this seems like an Outlook
07 configuration problems to me ?? Obviously, I know what a couple of these
pertain to, but I have gotten them in the past couple of days I would at
least like to have access to in my Junk folder. Here's what I got this
Your folder Spam contains 6 new messages.
Messages in this folder will be deleted after 28 days.
Subject: Fax Confirmation - FAIL
Size: 1451
Subject: Fax Confirmation - OK
Size: 1465
Subject: Inbound Fax from: 6206690488 at: 09/04/2008 09:28:03
Size: 110760
Subject: Fax Confirmation - FAIL
Size: 1452
Subject: Fax Confirmation - OK
Size: 1384
Subject: Try RingCentral FREE for 30 days - No credit card required!
Size: 11095
Post by DL
Its likely something to do with your intergrated anti virus
Outllook itself doesnt generate a spam report.
Post by Nikki Peterson
If this is new and just started, I would NOT click any links at all in
the message. I would be a bit afraid of it. I would not open it.
I would contact 1and1.com immediately and ask them if this is a
new service they are providing to you.
Nikki
Its likely something to do with your intergrated anti virus
Outllook itself doesnt generate a spam report.
Post by Brian Tillman [MVP - Outlook]
I'll disagree with DL and state I think it's a message from 1and1. If you
log into your 1and1 account via their webmail interface is there a SPAM
folder they provide?
--
Brian Tillman [MVP-Outlook]
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